We are happy to help with questions about your account, nodes, rewards or withdrawals.
Send us a message
Use the contact form on our home page. Please include the email address of your account and, for payment questions, the transaction hash, so we can help you faster.
Member support
- Log in to your dashboard to see your nodes, rewards, withdrawals and their status.
- Withdrawal requests show their current status in the dashboard; please allow time for blockchain confirmation before contacting us.
Stay safe
Safe Block staff will never ask for your private key, seed phrase or password, and will never ask you to send funds to a private wallet. If someone does, it is a scam – please report it to us.